Terms And Conditions
The Website and content
All content and designs by Burlexe or on www.Burlexe.com are our intellectual property and are copyrighted, including but not limited to text, content, graphics, logos, photographs, names, illustrations, artwork, trademarks and other material. You may not use any content for commercial reasons, including but not limited to copying, reproducing, modifying, distributing, republishing, downloading or otherwise exploiting the content in whole or in part either in the U.K. or any other country, other than with our prior written consent.
Our website is provided to you without warranties or guarantees of any kind and your use of our website and its contents is entirely at your own risk. We accept no responsibility or liability for functions contained on our website and will not be responsible for any errors or omissions or for any technical problems you may experience with the website or incompatibility of the website with any of your equipment, software or telecommunications links.
We will not be liable to you or any third party for any direct, consequential or incidental loss or damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any indirect loss whatsoever arising out of or related to the use of our website.
We do not warrant that the website, use thereof or the terms and conditions (in whole or in part) are in compliance with laws outside the UK. To the extent that any provision of the terms and conditions are unenforceable, that provision should be struck out and the remaining provisions will remain in force.
Links to other websites
If we include links to other web sites or material which are beyond our control, these links are not an endorsement by us of the content, product, service, or supplier. If you chose to link to or from any off-website pages or other websites, this is entirely at your own risk and we will not be liable for any losses.
It is the responsibility of you to check your order confirmation to ensure that all details are correct. We will not be held liable for any personal injury caused by any of our products to the fullest extent permitted by law. We attempt to be as accurate as possible when describing our products and prices on the website. Subject to applicable law, however, we do not warrant that the product descriptions or other content available on the website are accurate, complete, reliable, current, or error-free.
We will provide you with confirmation that your item has been sent.
We reserve the right to cancel an order up to the point of delivery. We only accept an order once the goods have been delivered. The processing of a payment and acknowledgement of an order does not constitute a legally binding contract.
Risk of loss and damage of the goods passes to you on the date on which the goods are posted. Delivery will be made to your billing address or such other address specified by you at the time of ordering. Any delivery timescales are an estimate only and do not constitute binding obligations on us. Delivery time is subject to product availability and clearance of payment. Please note that working days exclude Saturdays, Sundays and bank holidays. For security reasons, all parcels must be signed for on receipt, so please state a delivery address, where you or someone else will be present at the time of delivery.
Please note that any duty and taxes incurred in the country of destination are the responsibility of the customer.
All prices are inclusive of V.A.T and exclusive of delivery charges
The transaction is taken in pounds sterling.
Full payment must be received by us at the time of placing the order and no orders will be dispatched until payment in full is received.
Payment may be made by Paypal, credit or debit card, or by a direct transfer to our account through the website You will be responsible for all charges relating to payments in a currency other than pounds sterling or any other bank charges relating to the payment to us. We retain the legal ownership of all products until we have received full payment.
Complaints and customer care
We work very hard with our suppliers to ensure items are produced to the highest quality and we hope that you will be delighted with your purchase. We will use our reasonable endeavours to respond to any point of dissatisfaction provided you contact us within 7 days of receipt of your item/s.
We hope that you will be happy with your purchase and we will deal with any return enquires quickly and fairly and do everything we can to resolve any issue.
We are unable to accept any returns on our personalised or lingerie items, unless the goods are faulty or damaged. They cannot be returned for credit, refund, indemnity, exchange or reclamation. On delivery, please check the item and if you notice that any of the products in your order are damaged or faulty and if you are not entirely satisfied, please contact us within 48 hours of receipt. If it is agreed that an item is to be returned, please make sure any returned goods are returned in their original packaging and are secure, protecting the goods from damage while in transit. We recommend that you return the goods by recorded post or International Signed For, as appropriate, as until the goods are received by us, they are the responsibility of the customer and we are unable to accept liability for damage or loss in transit.